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Help with JUWEL.

Each link goes straight to the page that answers it.

Find your answer

  • Common questions

    Short answers about JUWEL and Vext Labs.

    FAQ

  • How JUWEL works

    How to start, how chats work, and what our names mean.

    Docs

  • Build with JUWEL

    The MCP endpoint, direct tool calls and the CLI bridge, explained.

    Developers

  • Something broke

    Email us. The support page says what to include.

    Support

  • Is JUWEL up?

    Live checks for JUWEL chat, juwel.ai and vextlabs.ai.

    Status

  • Your data

    What we collect and how we use it.

    Privacy notice

  • Delete your account

    Today you ask by email. The page says how, and what to export first.

    Delete your account and data

  • Billing and cancellation

    The terms cover billing and how to cancel.

    Billing and cancellation

  • Plans and prices

    Free, Pro and Enterprise. You cancel a paid plan from the billing portal on juwel.ai.

    Pricing

Still stuck?

Email [email protected]. The support page says what to include.